10+ years as a designer

When I was young, I had three dreams: becoming a professional soccer player, mastering my guitar, and creating graphics using tools like Paint, Photoshop, and Windows Movie Maker (I can't count the hours I spent crafting Dragon Ball Z music videos!). It fills me with joy to have pursued what I love for so long. Far from being weary, I remain passionate and committed to excelling in my craft.

With a deep understanding of design principles and product best practices, I excel in transforming chaos into clarity and complexity into elegance, infusing my work with a clear vision. My expertise spans across Retail, B2B, and Conversational AI Design, where I consistently apply human-centered principles to create inclusive and user-friendly solutions.

My strength lies in harmoniously adapting to market changes while maintaining a steadfast commitment to human-centered design. I work closely with leadership teams to shape visions and develop practical, yet engaging, product roadmaps, always keeping an eye on key performance metrics.

As a champion of empathetic and inclusive design, I focus on creating experiences that resonate personally with users, transcending mere aesthetics to improve life quality through design. My approach is not just about how products look, but how they genuinely enhance user experiences in the retail, B2B, and conversational AI domains.

A B O U T

From Florida to Atlanta back to Florida

After leaving Florida, I was convinced I'd never return. Yet, two children and a dog later, I find myself back here, drawn closer to family for the foreseeable future. I spent four years working in Atlanta with Home Depot, but now I'm working remotely for Wayfair.

Recognized Impact

$80 Mil

Saved by optimizing inventory process.

98 >24

second reduction in the time customers spent navigating the IVR.

4.8

Current App review score by Wayfair Associates

C O N T A C T M E

Let’s Chat.

I’m always open to discussing design, sharing insights, exploring collaboration opportunities, or just having a friendly chat about anything creative! Feel free to reach out.